Register of processing operations

Pursuant to Section 4 g of the German Data Protection Act (BDSG), the Data Protection Officer must make the following information (as specified in BDSG Section 4 e) publicly available in an appropriate manner:

  1. Name and address of the responsible body
  2. Managing Director
  3. Head of data processing
  4. Purpose of data collection, processing and use
  5. Description of the groups of persons concerned and the related data or data categories
  6. Recipients or categories of recipients to whom the data might be disclosed
  7. Standard periods for deletion
  8. Planned data transfer to third countries
Do you require advice?
If you have any questions, please feel free to contact us:

Phone: +49 (0) 2247 9194 -977

Customer Service
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm

Specialist Department
Mon-Fri: 8 am to 6 pm

1. Name and address of the responsible body

Dr. Walter GmbH
Insurance broker
Eisenerzstr. 34
53819 Neunkirchen Seelscheid

Tel: +49 (0) 2247 9194 -0
info(at)dr-walter.com

Commercial register: Siegburg HRB 4701
Register of Insurance Brokers: D-QAMW-L7NVQ-57

2. Managing Director

Dipl.-Kfm. Reinhard Bellinghausen

3. Head of data processing

Marco Hombach

4. Purpose of data collection, processing and use

Operation of insurance business; distributing, selling, managing and processing insurance contracts in Germany and abroad along with any related ancillary business. Data processing and storage of personal data for our own purposes and on behalf of the involved insurance companies.

5. Description of the groups of persons concerned and the related data or data categories

The data being collected, processed and used concern the following groups of individuals:

  • prospective customer data (product interest, address data),
  • customer data (address data, insurance contract data, insurance benefits data, bank data, expert data (if applicable), data on court cases and complaints),
  • data about doctors and clinical facilities; health data,
  • employee data, applicant data, intermediary / broker / agency data (staff data about personnel administration, management and payroll accounting),
  • data on business partners and agencies, intermediaries and brokers (address, billing and benefits data), if required to fulfill the purposes referred to under No. 4.

6. Recipients or categories of recipients to whom the data might be disclosed

Public bodies receiving data in compliance with statutory requirements (e. g. social insurance agencies, financial authorities, courts, the Federal Financial Supervisory Authority (BaFin)). Internal units involved in the execution of the respective business processes. External contractors (insurance companies and service providers) in accordance with ยง 11 BDSG. Further external bodies such as credit institutions (insurance services and collection of premiums), brokers and insurance agencies in connection with intermediary services as well as central contact offices of the insurance associations.

7. Standard periods for deletion

Various record retention obligations and periods have been laid down by law. Upon expiry of these periods, the respective data is deleted as a matter of routine if it is no longer required for the performance of the contract. Where data is not affected by these regulations, it will be deleted once the purpose and objective specified under No. 4 have ceased to exist.

8. Planned data transfer to third countries

It is not planned to transfer any data to third countries.

If you have any questions or comments, please contact our Data Protection Officer directly:

Sandra Karnstedt-Panienka
DR-WALTER GmbH
Eisenerzstr. 34
53819 Neunkirchen-Seelscheid

Email: karnstedt-panienka(at)dr-walter.com
Tel: +49 (0) 2247 9194 -755

Sandra Karnstedt-Panienka